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Microsoft Crowdstrike Solution: How To Fix Crashed Windows PC

Find out how to fix the Microsoft Crowdstrike Falcon Sensor issue right here!
Microsoft Crowdstrike Solution: How To Fix Crashed Windows PC
Microsoft / Windows

Has your Windows PC crashed unexpectedly? If so, there's a good chance you've been affected by the Microsoft Crowdstrike crash. This issue is reportedly affecting computers around the world and is directly linked to a problem with the CrowdStrike Falcon sensor.

To be more specific, the problem is causing a Blue Screen of Death (BSOD) on Windows systems, leading to widespread disruption across various sectors, including supermarkets, banks, broadcasters, airlines, and more. This guide will explain how you can fix it.

How To Fix Microsoft Crowdstrike Falcon Sensor PC Crashing Solution

To fix the issue with Microsoft PCs crashing due to the CrowdStrike Falcon sensor, follow these steps:

  • Boot Windows into Safe Mode or the Windows Recovery Environment.
    • To do this, restart your PC and hold down the F8 key. This should bring up the Advanced Boot Options menu, where you should see "Safe Mode" as an option.
    • You can also access Safe Mode via the Windows Recovery Environment by selecting "Repair Your Computer" and then "Troubleshoot" > "Advanced options" > "Startup Settings" > "Restart."
  • Open the Command Prompt as an Administrator by right-clicking on the Start button and selecting "Command Prompt (Admin)." Then, navigate to the C:\Windows\System32\drivers\CrowdStrike directory by entering the following command:
cd \Windows\System32\drivers\CrowdStrike
  • Now, you'll have to locate the file matching "C-00000291*.sys" and delete it. You can do this by entering the next command:
del C-00000291*.sys
  • Now that the corrupted file has been removed, you can safely reboot your PC.

And that's all. The solution described above is derived from the official Crowdstrike page. However, there's no guarantee that it will work for everybody. I will endeavor to update this page if there are any other details you might need to know. But that's how to keep your PC from crashing due to the Microsoft Crowdstrike Falcon Sensor problem.

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