Sheffield-based game development studio, Steel City Interactive, unleashed Undisputed into Early Access on Steam on 31 January 2023. Since then, the developers have revealed a content roadmap for 2023 and made the known bugs and issues in Undisputed very clear. One of these bugs prevents players from connecting or finding an online match.
This guide explains how you can fix the 'unable to find or connect to an online match' issue in Undisputed so that you can practice the art of pugilism against others as soon as possible and without pesky connection issues.
Unable to Connect Online Undisputed Error: How To Fix
Before you do anything else, we suggest checking the Undisputed server status to find out of the game's multiplayer functionality is currently down or not. With that out of the way, there's a relatively easy fix for the issues where players are unable to find or connect to an online match.
The developers tweeted out shortly after the game's Early Access launch that this issue might be due to a PC's date and time sync.
So how do you fix the Undisputed issue where you are unable to connect or find a multiplayer match? Well, it is pretty simple really, so follow the steps below, as outlined by the developers on Trello, where the game "Failed to decode and verify access token".
- Close Undisputed if you have the game open.
- In your date and time settings on Windows, toggle "Set Time Automatically" to On.
- Below this option, find the "Synchronize your clock" option and click the "Sync now" button.
- Restart your PC for good measure.
- Enjoy Undisputed multiplayer matches without connection issues.
We also suggest connecting your PC with a LAN cable to your router instead of using Wi-Fi does tend to clear up some connection issues.
While you wait for any and all Undisputed connection errors to get snuffed out, why not watch the official Early Access launch trailer below?
So there you have it, a fix for the Undisputed error where players are unable to connect or find an online match. While you do have to jump through a few hoops, the developer might release an update later, which permanently fixes this issue.